Terms of Service

Last updated: September 23, 2026

1. About Us

1.1 This online store and website (the "Store") is operated under the brand name MAISON WOON by Peaq Network Ltd., a company incorporated under the laws of the British Virgin Islands, with its registered office at Craigmuir Chambers, Road Town, Tortola, VG1110, British Virgin Islands ("MAISON WOON", "we", "us", "our").

1.2 You can contact us at [email protected].

1.3 These Terms of Service ("Terms") govern your access to and use of the Store and all purchases made through it (together, the "Services"). You confirm your acceptance of these Terms and our Privacy Policy by checking the acceptance box presented at checkout before completing your order; we record the date, time and version of the Terms you accepted. If you do not agree, please do not use the Services.

2. Eligibility

2.1 You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to place an order.

2.2 By using the Services, you confirm that:

• you are legally permitted to purchase goods using cryptocurrency in your country of residence;

• you are not located in, or a resident or national of, any country or territory subject to comprehensive sanctions, and you are not listed on any sanctions list maintained by the United Nations, the United States, the United Kingdom, the European Union or the British Virgin Islands; and

• the cryptocurrency you use for payment does not originate from unlawful activity.

2.3 We currently do not offer the Services to consumers located in the European Economic Area, the United Kingdom or Switzerland, and we do not ship to these regions. We only ship to the countries available for selection at checkout.

3. Changes to These Terms

We may update these Terms from time to time. The version published on the Store at the time you place your order applies to that order. Continued use of the Services after changes are published constitutes acceptance of the updated Terms.

4. Our Products

4.1 All products are produced on demand. Each item is printed and manufactured individually after your order has been placed and paid for, by independent third-party print and fulfillment partners on our behalf.

4.2 We make every effort to display products, colors and designs accurately. However, due to screen settings, printing processes and material variations, minor differences in color, print placement and size between product images and the delivered item may occur. Such minor variations are not considered defects.

4.3 Size information is provided in the size charts on the respective product pages. Please review them carefully before ordering.

4.4 Product availability may change without notice. We reserve the right to discontinue any product at any time.

5. Orders and Formation of Contract

5.1 The presentation of products in the Store does not constitute a binding offer, but an invitation to place an order.

5.2 By completing checkout, you submit a binding offer to purchase the selected products. You will receive an automated email acknowledging receipt of your order. This acknowledgment does not constitute acceptance of your order.

5.3 A contract between you and us is formed only once your payment has been confirmed on the relevant blockchain and reported to us as completed by our payment provider, and we have sent you an order confirmation email.

5.4 We reserve the right to refuse or cancel any order, in particular in case of pricing or product errors, suspected fraud, sanctions concerns, unavailability of a product, or if a shipping destination cannot be served. If an order is cancelled by us after payment has been received, we will refund the payment in accordance with Section 10.

6. Prices, Taxes and Duties

6.1 All prices are displayed in USD. The price shown at checkout at the time of your order applies.

6.2 Shipping costs are shown separately at checkout before you complete your order.

6.3 Unless expressly stated otherwise, prices do not include import duties, customs fees, local sales taxes, VAT/GST or other charges levied by the destination country. Such charges are your responsibility and may be collected by the carrier or customs authority upon delivery. If you refuse to pay these charges and the shipment is returned or destroyed, we are not obliged to issue a refund.

7. Payment

7.1 Cryptocurrency only. Payment is accepted exclusively in the cryptocurrencies offered at checkout, processed through Crypto.com Pay, a third-party payment service. We do not accept credit cards, debit cards, bank transfers or other fiat payment methods.

7.2 Third-party terms. Your use of Crypto.com Pay is subject to the terms and policies of its operator. We are not responsible for the availability, functionality, fees or conduct of Crypto.com Pay, the Crypto.com App, or any external wallet you use.

7.3 Exchange rate and payment window. The amount payable in cryptocurrency is calculated from the displayed price at the exchange rate provided by Crypto.com Pay at the time of checkout. This quote is only valid for the payment window shown at checkout. If payment is not completed within this window, the order will expire and a new quote will be required.

7.4 Network fees. Any blockchain network fees (gas fees) or wallet fees incurred for your payment are borne by you and are not included in the purchase price.

7.5 Correct payment. You are solely responsible for sending the exact amount, in the correct cryptocurrency, on the correct network, to the payment address provided at checkout.

• Underpayment: If the amount received is less than the amount due, your order will not be processed. Where technically possible, the amount received will be returned to you, less applicable network fees.

• Overpayment: Where technically possible, any excess amount will be returned to you, less applicable network fees.

• Wrong currency or network: Funds sent in an unsupported cryptocurrency, on an unsupported network or to an incorrect address may be permanently lost. We cannot guarantee their recovery and accept no liability for such losses.

7.6 Irreversibility. Blockchain transactions are irreversible. Once a payment has been broadcast, it cannot be cancelled or reversed by us or by you. Refunds are only possible as described in Section 10.

7.7 Volatility. Cryptocurrency values can fluctuate significantly. You acknowledge that the value of the cryptocurrency you use may change between the time of payment and the time of any refund, and that we bear no responsibility for such fluctuations.

7.8 Compliance. We may request additional information to verify a transaction, and we may refuse or suspend any payment or order if we reasonably suspect that it violates applicable law, sanctions regulations or anti-money-laundering rules.

7.9 Public blockchain data. Please note that cryptocurrency transactions, including wallet addresses and amounts, are recorded on public blockchains and cannot be altered or deleted by us. For more information, see our Privacy Policy.

8. Production, Shipping and Delivery

8.1 Production time. As all items are made to order, production usually takes 2–7 business days after payment confirmation.

8.2 Shipping time. Shipping times depend on the destination and the carrier and are indicated at checkout or in our Shipping Policy. All production and delivery times are estimates and not guaranteed.

8.3 Multiple shipments. Items from a single order may be produced at different production facilities and may therefore arrive in separate shipments.

8.4 Shipping address. You are responsible for providing a complete and correct shipping address. We are not liable for orders that are delayed, lost or returned due to incorrect or incomplete address information. Reshipment of such orders is subject to additional charges.

8.5 Tracking. Where available, you will receive a tracking number once your order has been shipped.

8.6 Risk of loss. Risk of loss or damage to the products passes to you upon delivery to the shipping address you provided.

8.7 Lost shipments. If a shipment is marked as delivered but you have not received it, please contact the carrier and us within [14] days of the stated delivery date. We will assist with an investigation, but we cannot guarantee a replacement or refund for shipments confirmed as delivered by the carrier.

9. Order Changes and Cancellations

9.1 Because each item is produced individually on demand, orders can only be changed or cancelled within 2 hours of payment confirmation, provided production has not yet started. Please contact us immediately at [email protected].

9.2 Once production has started, orders can no longer be changed or cancelled.

10. Returns, Replacements and Refunds

10.1 No change-of-mind returns. As all products are made to order, we do not accept returns or exchanges for change of mind, incorrect size selection, or color variations within normal tolerances (see Section 4.2).

10.2 Defective, damaged or incorrect items. If you receive an item that is misprinted, damaged in transit, defective, or not the item you ordered, please contact us within 30 days of delivery at [email protected], stating your order number and providing clear photos of the item, the defect and the shipping label.

10.3 Remedy. After reviewing your claim, we will, at our discretion, either send you a free replacement or issue a refund for the affected item(s). In most cases, you will not need to send the item back. If a return is required, we will provide instructions.

10.4 How refunds are paid. Refunds are issued via Crypto.com Pay to the same wallet or account used for payment. We will not issue a refund to a different wallet address unless you request this and successfully complete our verification process for that request. The refund amount is based on the purchase price in USD and is paid in the cryptocurrency used for payment / a supported stablecoin at the exchange rate applicable at the time the refund is processed. For refunds due to our error, or where we cancel your order under Section 5.4, we bear the network fees. In all other cases, network fees may be deducted from the refund amount.

10.5 Wallet details. Where you request a refund to a wallet address other than the one used for payment, you are responsible for providing a correct and compatible address and completing our verification process. We are not liable for refunds sent to an incorrect address provided and verified by you.

10.6 Statutory rights. Nothing in this Section limits any mandatory consumer rights you may have under the laws of your country of residence.

11. Intellectual Property

11.1 All content on the Store, including designs, artwork, graphics, logos, product images, texts and the MAISON WOON brand, is owned by or licensed to us and protected by intellectual property laws.

11.2 Purchasing a product grants you ownership of the physical item only. It does not grant you any rights to reproduce, distribute, modify or commercially exploit the designs or other content displayed on the products or the Store.

11.3 You may not copy, scrape, reproduce, republish or otherwise use any content from the Store without our prior written consent.

12. Acceptable Use

When using the Services, you agree not to:

• violate any applicable law or regulation;

• use the Services for fraudulent purposes or to launder funds;

• interfere with or disrupt the security or functionality of the Store;

• use automated systems (bots, scrapers) to access the Store without our permission;

• impersonate any person or provide false information; or

• infringe the rights of others.

We may suspend or terminate your access to the Services if you breach these Terms.

13. Reviews and Submissions

If you submit reviews, comments, photos or other content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable and sublicensable licence to use, reproduce and display that content in connection with the Services and our marketing. You confirm that your content is lawful, does not infringe third-party rights, and is not misleading. We may remove content that is unlawful, off-topic, or fraudulent; we do not remove or suppress content based on the opinion it expresses.

14. Third-Party Services

The Services rely on third-party providers, including Shopify (store hosting), Printify and its print partners (production and fulfillment), shipping carriers and Crypto.com Pay (payment processing). We are not responsible for the content, policies or practices of third-party websites or services linked from or integrated into the Store.

15. Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW, THE STORE, ITS CONTENT AND THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Store will be uninterrupted, error-free or free of viruses. Product descriptions, prices and availability may contain errors, which we reserve the right to correct at any time.

16. Limitation of Liability

16.1 To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, or cryptocurrency, arising out of or in connection with the Services.

16.2 To the fullest extent permitted by law, our total liability for any claim arising out of or in connection with an order shall not exceed the purchase price you paid for that order.

16.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.

17. Indemnification

You agree to indemnify and hold harmless Peaq Network Ltd., its directors, employees and service providers from any claims, losses, damages and expenses (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or third-party rights.

18. Force Majeure

We are not liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, pandemics, war, strikes, carrier or customs delays, failures of blockchain networks, payment service outages, or disruptions at our production partners.

19. Governing Law and Jurisdiction

19.1 These Terms and any disputes arising out of or in connection with them are governed by the laws of the British Virgin Islands.

19.2 The courts of the British Virgin Islands shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.

19.3 If you are a consumer, this choice of law and jurisdiction does not deprive you of the protection of mandatory provisions of the law of your country of residence, where applicable.

20. General Provisions

20.1 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20.2 Entire agreement. These Terms, together with our Privacy Policy, Shipping Policy and Refund Policy, constitute the entire agreement between you and us regarding the Services. In case of conflict regarding personal data, our Privacy Policy prevails.

20.3 No waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

20.4 Assignment. We may transfer our rights and obligations under these Terms to another entity. You may not transfer your rights without our prior written consent.

20.5 Language. These Terms are drafted in English. Any translation is provided for convenience only; the English version prevails.

21. Contact

Peaq Network Ltd. (trading as MAISON WOON) Craigmuir Chambers, Road Town Tortola, VG1110 British Virgin Islands

Email: [email protected]